Switching Medical Billing Companies
By MedPrecision Editorial Team · Published
If your current billing company is missing deadlines, ignoring denials, or failing to communicate — you already know you need to switch. The fear that switching will disrupt cash flow keeps most practices stuck with underperforming vendors for months or years longer than they should be. A structured transition eliminates that risk entirely.
Why Practices Stay with Bad Billing Companies Too Long
Three things keep practices locked in: fear of lost revenue during the transition, the perceived complexity of moving data and workflows, and the sunk cost of time already invested in the current relationship. None of these are valid reasons to stay. Every month with an underperforming billing company costs you more than a well-planned transition ever would. If your denial rate is above 8%, your A/R over 90 days exceeds 20%, or you cannot get a clear answer from your billing team about why claims are not getting paid — you are already losing money.
The Real Risk of Not Switching
Staying with a billing company that underperforms costs a typical small practice $40,000-$100,000 per year in lost revenue from unworked denials, missed timely filing deadlines, coding errors, and lack of payer follow-up. Over two years, that compounds to $80,000-$200,000 — money that should have been in your account. The risk is not in switching. The risk is in waiting.
How a Zero-Downtime Transition Works
A professional billing company runs a parallel transition. During weeks one and two, they complete a full practice assessment, set up system integrations, and begin processing new claims alongside your existing company. During weeks three and four, the new company takes over all claims while monitoring for any gaps in submission or follow-up. Your old company continues to work claims already in process until they are resolved. There is no gap in submissions, no missed claims, and no revenue disruption.
What Happens in the First 30 Days After Switching
In the first 30 days with MedPrecision, we audit your existing claims data to identify revenue recovery opportunities, begin working your aged A/R backlog, implement front-end verification workflows, and establish baseline KPIs including denial rate, clean claim rate, and days in A/R. Most practices see denial volume decrease within the first billing cycle because we catch errors before submission instead of chasing them after.
What to Look for in Your Next Billing Partner
When evaluating new billing companies, require a structured onboarding plan with specific timelines, ask for clean claim rate and denial rate benchmarks from existing clients, confirm they have certified coders with experience in your specialty, verify real-time reporting and dashboard access, and ensure they have a dedicated team — not a call center. MedPrecision provides all of these as standard, along with flexible terms and no long-term contracts.
Common Questions
Common questions about switching medical billing companies.
Get a Free Billing Audit
Our billing specialists can walk you through this and more.
Get a Free Billing Audit arrow_forwardHow long does it take to switch billing companies?
A well-planned transition takes 2-4 weeks from kickoff to full handoff. MedPrecision runs a parallel period to ensure no claims are missed during the switch.
Will I lose revenue during the transition?
Not with a proper transition plan. MedPrecision uses a parallel processing approach where both teams operate simultaneously until the handoff is complete. We monitor daily to ensure no claims fall through the cracks.
What happens to claims my old company is still working?
Your previous billing company is responsible for completing any claims they already submitted. MedPrecision tracks these during transition to ensure nothing is abandoned. We step in to work any claims that the previous company fails to resolve.
Do I need to change my practice management system?
No. MedPrecision integrates with all major practice management systems and EHRs. We adapt to your existing technology — you do not need to change anything on your end.
What if I am locked into a contract with my current company?
Review your contract for termination clauses — most allow 30-60 day notice. If there are penalties, weigh them against the revenue you are losing each month by staying. In most cases, the cost of leaving is far less than the cost of staying.
Related Services
Related Specialties
Plan a Zero-Downtime Billing Transition
Talk to a transition specialist who can map out your switch — with no gaps in cash flow.